At spunout Youth information chat , we are dedicated to ensuring that our digital platforms are accessible to everyone. Our commitment is rooted in providing an inclusive experience through a comprehensive approach that integrates manual accessibility evaluations, user testing, automated scans, and staff training.

Our Commitment

spunout youth information chat  strives to ensure that all individuals, including those with disabilities, have full and equal access to our information, products, and services. Our objective is to create a digital environment that is barrier-free for all users.

Measures to Support Accessibility

To facilitate meaningful access and effective communication, spunout youth information chat  has implemented the following measures:

  • Feedback Solicitation: We welcome and encourage feedback on the accessibility of our website. Please contact us with any suggestions or concerns on email info@yic
  • Alternative Formats: We provide alternative formats and communication support upon request. We consult with individuals making the request to determine the most suitable accessible format or support.
  • Standards Compliance: Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, as set by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI).

Compatibility: spunout Youth information chat Tool is designed to be compatible with assistive technologies and the latest versions of major browsers, including Chrome, Firefox, Safari, and Edge. Note that it may not display optimally in Internet Explorer or older browsers.

Policies and Plans

  • Accessibility Policies: We develop, implement, and maintain policies to achieve accessibility and meet relevant requirements. Our policies are reviewed annually.
  • Multi-Year Accessibility Plan: We have established, implemented, and maintained a multi-year accessibility plan to continually improve our digital accessibility.

Expertise and Testing

  • Expert Consultation: We utilise both in-house accessibility experts and independent third-party consultants to evaluate and test our digital assets for WCAG 2.2 Level AA conformance. A written report is prepared to identify any barriers and provide recommendations for enhancement.
  • Continuous Testing: We engage in automated/ manual testing and user testing with individuals with disabilities to continually assess and improve the accessibility of our website and other digital assets.

Training and Compliance

  • Training Programs: We conduct regular training on accessibility and related subjects for all employees, including web content personnel. Training is delivered by internal experts and external subject matter experts.
  • Compliance: Our proactive efforts and genuine commitment to accessibility ensure that we meet and exceed digital accessibility requirements set forth by the European Accessibility Act.

Technical Specifications

The accessibility of spunout Youth information chat Tool relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions:

  • User-Generated Content: Comments and other content generated by users may not be fully accessible. We monitor user-generated content and strive to address any accessibility issues promptly. If you encounter any issues with user-generated content, please contact us, and we will make every effort to provide the information in an accessible format.
  • Third-Party Content: Our website may include third-party content, such as embedded videos, social media feeds, pop-ups etc. which we do not control. We encourage third-party providers to offer accessible content and provide alternatives where possible. If you experience difficulty accessing third-party content, please let us know, and we will assist in finding an alternative solution.
  • Complex Images and Infographics: Some complex images and infographics may not have full text descriptions. We are working to improve the accessibility of visual content. If you need assistance with any visual content, please reach out.

We appreciate your understanding and welcome your feedback as we continue to improve the accessibility of our website.

Assessment Approach

spunout Youth information chat Tool assessed the accessibility of web portal by the following approaches:

  • Self-evaluation
  • External evaluation by an accessibility consultancy

Resources

For more information on accessibility, you can refer to the following resources:

Contact Us

We are committed to making our digital assets accessible and welcome your feedback. Please contact us with any questions or suggestions on email info@yic